When trying to accept the suggestion of an SKU, the marketplace may receive the following error:

We could not process the suggestion

This happens when there is some error in the SKU registration in the seller.

To identify what the error is, follow the steps below:

1. Enter the Suggestions module.
2. Click the SKU that the marketplace did not accept.
   
3. Enter the browser developer tools (for this, if you are using Google Chrome, press F12 on Windows or Command + Option + I on the Mac).
4. In the developer tools, click the Network tab.
5. Still in the developer tools, click the option All.
   
6. Click the Activate button of the Suggestions module.
7. You will see a list of the calls activated by the Accept button.
8. If one of them is in red and has 400 status, as in the image below, click on this call.
   
9. You will see below the description of the error that caused the failure to process the SKU suggestion.
   

To resolve the problem, the seller must resolve the error pointed out in this description.

After that, the suggestions will be updated in the marketplace, and can then be successfully approved.